POSITION

For our soon to be open KARL LAGERFELD Outlet Store in Maasmechelen Village we are currently recruiting for a Store Manager . This a fantastic opportunity to join a strong and successful business with ambitious yet realistic growth plans. This position is responsible for optimizing the sales and profits and ensure that customers gain a great retail experience in the KL store. Ensure that the KL rules and procedures are met with constantly looking for improvements. Manage the operations on a strategic and tactical level with a clear vision.

A leading commercial function focused on the organization of all activities within a KL store. Within the objectives of KL, the Store Manager achieves optimal selling of KL products by the effective use of his / her available resources,

Key accountabilities

Finance

The Store Manager sets sales targets and works result oriented and is able to put KPI’s into action that lead to set goals. The sales per hour and the staffing budget needs to be fully under control. The way of thinking of the Store Manager is aimed to make optimum use of time, money and other resources.

• Achieve sales targets and KPI’s
• Managing the staff budget and staff planning
• Control the budget in relation to theft and loss
• Control absenteeism

Operational

The store Manager makes sure the guidelines of Karl Lagerfeld are met within all operational aspects. The operational proceedings include work focused on store atmosphere, POS transactions, stock and back of house. Also the procedures and processes of Health and Safety, theft and loss prevention are the responsibility of the Store Manager

• Procedures and guidelines are met
• Responsible for correct communication and that it is understood and preformed correctly by the whole team (promotions, VM, HR etc.)
• Making sure that VM standards are met
• Be aware of the competition, local festivities, consumers and products
• Able to provide the Operational Manager effective feedback en reports
• Training and coaching of the team with regards to Health and Safety and Theft and Loss

People

This involves the responsibility for motivating the team and recognizing potential and development opportunities. The Store Manager is responsible for the accumulation of knowledge of the team by using the House of Karl Manual and other sources. The store Manager has a leading role in the set goals on financial, operational, management and individual level.

• Recruitment of excellent staff
• Development and keeping a high qualitative team
• Development and coaching of employees by performance management (PDP)
• Being a business partner for the HR Department

PROFILE

• Minimum of 6 years of progressively responsible Retail/ Outlet experience, with a minimum 3 years management experience
• Strong awareness of CRM (customer relationship) tactics and management skills
• Strong retail operations skills, experience in budgeting, sales and stock planning
• Good knowledge of the Fashion Market and customers.
• Good network in the Venice area and surrounding area to have easy excess in terms of recruitment and brand cooperation sources
• You are strong in building and maintaining customer relationships and you also like to work with different departments, you think ahead and bring structure
• Extensive experience and ability to lead the delivery of a high level of customer service
• Set challenging but obtainable goals with an emphasis on service quality, and customer satisfaction, as well as financial performance
• Strong leadership skills, high level of social competence
• Communicate honestly, openly and constructively
• Build team commitment and drive a positive atmosphere on the sales floor
• Contribute to an inclusive culture of diverse styles and talents working toward a clear purpose
• Demonstrate flexibility and innovation in recognizing and reacting to the changing business environment
• You love working in the fashion business
• You love to work with international clients
• It's important that you speak Dutch and English fluently due to our internal communication. Another language is a pre